# Privacy Policy

**Smart Notifications** “the App” provides the facility to send automated notifications (emails, webhooks etc.) to customers, vendors or external systems as well as create orders in other Shopify stores based on merchant defined rules relating to an order’s properties “the Service” to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

### **Personal Information the App Collects**

When you install the App, we are automatically able to access certain types of information from your Shopify account:

* **Products**: Read and modify products, variants, and collections so that the app can filter orders and line items based on order properties.
* **Orders**: Read and modify orders, transactions, and fulfillments so that the app can tag orders and create orders in stores you link together using the app.
* **Customers**: Read and modify customer details so that we can tag customers based on rules you create in the app.
* **Fulfillments**: Read and modify fulfilment services so that we can create orders in stores you link together using the app.

Additionally, we collect the following types of personal information from you and/or your customers once you have installed the App: salient order and customer data when the order match rules you define in the app.

We collect personal information directly from the relevant individual, through your Shopify account or using the following technologies: “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit [http://www.allaboutcookies.org](http://www.allaboutcookies.org/). “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

### **How Do We Use Your Personal Information?**

We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App; and Provide you with information or advertising relating to our products or services.

### **Sharing Your Personal Information**

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Your Rights If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

**Data Retention** When you place an order through the Site, we will maintain your Order and related Customer Information for our records when the order properties match the rules you define in the Smart Order Notifications app unless and until you ask us to delete this information.

**Changes** We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

**Contact Us** For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at sing [help@smartordernotifications.com](mailto:help@smartordernotifications.com) or by mail using the details provided below:

Smart Notifications Ltd., 66 Swaledale Road, Warminster, United Kingdom, BA12 8FJ
