# Contacting Support Simply send us an email to and we'll reply to you as soon as possible. It's useful if you provide the following information when you contact us so that we can easily identify your account and the notification in question. 1. What's your myshopify.com domain? 2. What's the name of the notification your working on? 3. Is there a particular order you though should have triggered the notification? If so, can you provide the order number? --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://smart-notifications.gitbook.io/docs/help-and-support/contacting-support.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.