Smart Notifications
HomeContact SupportInstall via the App Store
  • Documentation
  • Getting Started
    • Pricing & Free Trial
    • Use Cases
    • Notification Outputs
    • Customer & Order Tags
    • Triggers & Filters
    • Mastering Rules
    • Immediate & Batch Notifications
    • Domain Mapping
  • Templates
    • Introduction
    • Email templates
      • Shopify Default Customer Order Notification
      • Shopify Default Merchant Order Notification
      • Batch Orders (multiple orders per email)
    • Attachment templates
      • Line Item Quantity Totals
      • Line Item Quantity Totals + Bundles
  • Help & Support
    • Contacting Support
    • Meet the Developer & Owner
  • Terms & Conditions
    • Terms of Service
    • Privacy Policy
    • Data Handling & Retention Policy
    • Fair Use Email Limits
Powered by GitBook
On this page
  1. Help & Support

Contacting Support

How do you get help with Smart Order Notifications?

PreviousLine Item Quantity Totals + BundlesNextMeet the Developer & Owner

Last updated 2 years ago

Simply send us an email to and we'll reply to you as soon as possible.

It's useful if you provide the following information when you contact us so that we can easily identify your account and the notification in question.

  1. What's your myshopify.com domain?

  2. What's the name of the notification your working on?

  3. Is there a particular order you though should have triggered the notification? If so, can you provide the order number?

help@smartnotifications.app